For Trust-Driven Services
Trust is the product. We measure it, in the language your clients actually use.
For industries where feeling safe, understood, and cared for is the entire sale. Read the anxiety, the relief, and the trust in every client interaction.
Med spas · aesthetic clinics · wellness studios · private practices · law firms · wealth management · consulting · creative agencies
Trust Index per client
One score that moves with every interaction, not just the annual survey.
Anxiety alerts, pre-cancellation
Hesitation, doubt, and discomfort surface in words long before the no-show.
Rebuild trust in one message
Every alert ships with a drafted reply that sounds like you on your best day.
The quiet problem
One anxious review. One rushed consult. One client who felt dismissed. High-trust work breaks quietly.
How it works
01
Ingest consult notes, post-treatment reviews, client emails, survey replies
02
Read anxiety, relief, trust, and pride signals across every touchpoint
03
Alert you the moment a client's trust dips, not when they cancel
04
Draft the personal, unrushed reply that brings them back
The research backs the thesis
68%
pay a premium for providers they feel understood by
Hinge Research
41%
of clients skip follow-up care when they feel emotionally unsafe
BMC Health Services Research
72%
of luxury and service purchase decisions are emotion-driven
Deloitte